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Matterhorn Premium 5 Seater Spa Hot Tub - Ocean Wave

Matterhorn Premium 5 Seater Spa Hot Tub - Ocean Wave

Regular price £4,829.00
Regular price £5,192.00 Sale price £4,829.00
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Matterhorn Premium 5 Seater Spa Hot Tub - Ocean Wave

Elevate your relaxation with the Matterhorn Premium 5 Seater Spa Hot Tub, the ultimate choice for luxury and comfort. Engineered for both performance and aesthetics, this high-end spa is designed to deliver an unparalleled experience. Here’s why the Matterhorn should be your go-to hot tub:

Spacious Comfort for 5

With a generous seating capacity for up to 5 adults, the Matterhorn ensures everyone can enjoy a soak together. Measuring 2000 x 2000 x 830 mm, it offers ample space and comfort, perfect for both intimate gatherings and family relaxation.

Top-Notch Materials and Build

Crafted with US Aristech Acrylic, this spa combines durability with a sleek, modern finish. The spa’s robust Stainless Steel Support Frame and ABS Bottom ensure long-lasting stability and reliability.

Advanced Features for Superior Enjoyment

Jets: Equipped with a total of 72 powerful jets to provide a soothing and therapeutic massage experience.

Water Pump: Dual 2HP LX pumps for optimal jet performance.

Circulation Pump: A 0.35HP LX pump to maintain water clarity and circulation.

Air Pump: A 400W LX pump to enhance the spa’s air bubble functionality.

Heater: A 3KW heater to ensure consistent water temperature.

State-of-the-Art Control Systems

Featuring Balboa and Gecko systems, the Matterhorn offers precise control over your spa’s settings. Enjoy a customizable experience with 16 LED Level Lights to create the perfect ambiance.

Efficient Energy Use and Insulation

The Matterhorn spa is designed with 18-20mm Acrylic Insulation and 25mm Skirting Insulation to enhance energy efficiency and heat retention. It operates on a voltage of 220V/380V and frequency of 50/60Hz, with a maximum power consumption of 6650 watts.

Convenience and Customization

  • Custom Made: We offer custom options to tailor the spa to your preferences.
  • Ozone System: Integrated ozone system for cleaner water.
  • Certification: CE, TUV, SAA, and SASO certified for safety and quality assurance.

Durable and Easy Maintenance

Weighing 280 KG dry, the spa’s robust construction is complemented by an easy-to-maintain design, ensuring years of enjoyment with minimal upkeep. The included 2-year warranty provides peace of mind.

Transform your home into a personal retreat with the Matterhorn Premium 5 Seater Spa Hot Tub. Experience the perfect blend of luxury, technology, and comfort. Order yours today and indulge in ultimate relaxation!

Invest in your well-being and create a backyard oasis with the Matterhorn Premium 5 Seater Spa Hot Tub. Order yours today!

Delivery 

Delivery is 2-3 working days from purchase.  

Free Delivery

1. Processing Time

All orders are processed within 2-5 business days after payment confirmation.  Custom or made-to-order items may require additional time for production before shipment.  You will receive a confirmation email with tracking information once your order ships.

 

2.  Shipping Methods

Due to the size and weight of our products, we use specialised couriers in addition to standard parcel shipping:

  • Small accessories will be shipped (covers, thermometers, sauna buckets, ice bath accessories etc) ship via standard couriers.
  • Saunas, hot tubs and ice baths will be delivered via pallet courier typically curb side unless White Glove Delivery is purchased (see section 4).

 

3. Shipping Costs and Transit Times

Estimated lead times (unless otherwise stated on the product page)

Usually 2-14 working days depending on the brand or the product.  Some larger or custom made products may require extended lead times.

UK Standard Shipping:

Orders over £500: Free

Orders under £500: £20

Certain oversized products may incur specialist freight charges but these will be clearly stated on the product page prior to purchase.

 

4. Curbside vs. White Glove Delivery

Curb side Delivery (standard): The carrier delivers the pallet to the end of your driveway or nearest accessible point. The customer is responsible for unloading, moving the unit to its final location, and disposing of packaging. A lift gate is typically included for residential deliveries.

Some of the products listed may offer a White Glove Delivery (optional upgrade): Includes delivery into your garage or designated area, unpacking, and removal of packaging materials. Setup and installation are not included unless specified. Available for an additional fee, and this selectable at checkout subject to brand or product type.

Please ensure someone is available to inspect and receive the delivery at the scheduled time, as freight carriers generally require a signature.


5. Delivery Appointments

Freight shipments for hot tubs, saunas, and ice baths typically require a scheduled delivery appointment. The carrier will contact you by phone or email 24–48 hours in advance to arrange a delivery window. Please ensure your contact information is accurate at checkout.


6. Inspecting Your Delivery

Because of the size and weight of these products, please follow these steps upon delivery:
  • Inspect the packaging for visible damage before signing for the shipment.
  • Note any damage directly on the delivery receipt/bill of lading before the driver leaves.
  • Take photos of the packaging and product immediately.
  • Do not refuse delivery unless the damage is severe — refused shipments can delay replacement and refund processing. Contact us instead at [support email/phone].
Failure to note visible damage on the delivery receipt may affect our ability to file a freight claim on your behalf.


7. Damaged or Defective Items

If your item arrives damaged or defective, contact us within 24 hours of delivery at info@gweniquewellness.co.uk with:
• Your order number
• Photos of the damage (packaging and product)
• A copy of the signed delivery receipt, if applicable
We will arrange a repair, replacement part, full replacement, or refund depending on the issue, at no additional cost to you.


8. Shipping Restrictions

• We currently ship to England, Scotland and Wales.
• We are unable to ship to P.O. boxes for freight items.
• Remote or non-standard addresses (islands, rural routes, limited-access areas) may incur additional freight surcharges, which we will communicate before shipment.


9. Address Changes & Delivery Issues

Please double-check your shipping address at checkout. Once an order has shipped, address changes may not be possible. If a delivery fails due to an incorrect address or unavailability to receive the shipment, redelivery fees may apply.


10. Order Tracking

You will receive tracking information via email once your order ships. For freight shipments, tracking updates may be less frequent than standard courier tracking — please allow 24–48 hours for the carrier to schedule your delivery appointment after the “shipped” notification.


11. Questions?

For any shipping questions please Contact US.

 

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